POSITION: Experience AmbassadorDEPARTMENT: Event ServicesREPORTS TO: Event CoordinatorFLSA STATUS: Hourly/Non-ExemptSummaryASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Experience Ambassador for ASM Global/Mercedes-Benz Superdome | Smoothie King Center | Champions Square.Essential Duties and ResponsibilitiesServe as an extension of Event Coordinator in a part time capacity for all appropriate eventsServe as the main point of contact for his/her appropriate gate location during the event door opening processAlways maintain professional demeanor and attireResolve any front of house patron/ticket/building issue throughout the event that requires a management presenceMaintain communication with Event Coordinator during every eventContact appropriate personnel to resolve issues throughout eventCommunicate with other part time team members effectively, including policy and procedure updates when applicableAttend pre-event briefing and make notes of any changes on the information sheetTrack, compile and provide post-event notes for every eventMonitor all front of house areas of the building throughout the eventAll other duties as assignedQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must successfully pass a criminal background checkMust be 18 years of age or olderExtensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions SquareExcellent communication skillsPrior managerial skills preferredAble to work nights, weekends, and holidays as neededAble to work all major eventsEducation and/or ExperienceHigh School diploma or equivalentPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.NoteThe essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.Caesars SuperdomeP.O. Box 52439New Orleans, La 70113Applicants that need reasonable accommodations to complete the application process may contact 504-587-3995.

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