Job Information
Liberty Latin America D2D Field Sales Agent, (Andros, Berry Islands, and Staniel Cay stores) in Bahamas, The
What's The Role
As a member of the Door to Door Sales Team in the Andros, Berry Islands, and Staniel Cay stores the incumbent will be responsible for securing sales for the full range of BTC products and services, supporting sales objectives, achieving sales targets, documenting and formally reporting on sales success/failures and evaluating sales strategies for the continual improvement of the Door to Door Sales Department’s team efforts. This position requires a willingness to be actively trained and developed in a cross-section of sales skillsets including but not limited to: Door to Door, Retail, Telesales, Retention, Pop-up, Tech sales, and other methods of customer sales engagements.
What You'll Do
As a member of the Door to Door Sales Team you are expected to diligently, faithfully and legally solicit prospective customers in an endeavor to secure sales for BTC. The Agent must utilize their best effort to obtain business exclusively for BTC and exclusively promote the BTC's Operations.
Duties include but are not limited to the following:
Meets and/or exceeds monthly sales quotas established for Sales Agents as well as Teams
Leads a sales conversation with residential prospects and clients, with the ability to sell to a diverse subscriber base
Identifies and proposes recommendations to prospects and clients, relative to the various solutions BTC offers
Delivers scripted sales proposition during customer interactions
Fulfills customer request by responding to calls, assessing their needs and offering viable solutions
Follows through on all sales to endure that installations of products and services have been scheduled and completed
Updates knowledge by participating in training and independent studies, to ensure familiarization with all existing and new BTC products
Attends all mandatory department trainings to gain requisite knowledge of all new BTC offerings and promos
Utilizes sales skills, relationship building skills and product knowledge to guide customers to making informed decisions
Performs daily login adherence and active use of all required BTC software
Provides information about BTC products, values and rates during telephone calls and face-to-face interactions
Assists with managing electronic and linear queues to ensure that all customers are assisted in a timely manner
Participates in the department’s quality assurance initiatives
Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed calls and follow-up activities
Performs customer interactions with a high degree of professionalism, courtesy and integrity
Participates in cross-functional rotations within Door to Door Sales and executes support duties
Performs any other Door to Door Sales related task as assigned by management
What You'll Need
Knowledge & Experience
High School Diploma, inclusive of BGCSE or GCE in English and Mathematics
Basic experience in a sales environment or customer service setting, or equivalent experience in a role that directly interacts with customers
Must be located in the Andros, Berry Islands, and Staniel Cay islands. Candidates could be considered that live off the Family Islands, but relocation package is not applicable.
Skills & Abilities
Basic understanding of the local telecommunications marketplace
General computer proficiency
Basic knowledge of Microsoft Office Applications (i.e. Excel, Word and PowerPoint)
Who We Are
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands Liberty, Liberty Networks, Cable & Wireless, Cable & Wireless Business, BTC, FLOW, VTR, ITO, Liberty Puerto Rico, Liberty Costa Rica, Más Móvil, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region
Why Join Us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
#LI-KW1
What You'll Need
Knowledge & Experience
High School Diploma, inclusive of BGCSE or GCE in English and Mathematics
Basic experience in a sales environment or customer service setting, or equivalent experience in a role that directly interacts with customers
Must be located in the Andros, Berry Islands, and Staniel Cay islands. Candidates could be considered that live off the Family Islands, but relocation package is not applicable.
Skills & Abilities
Basic understanding of the local telecommunications marketplace
General computer proficiency
Basic knowledge of Microsoft Office Applications (i.e. Excel, Word and PowerPoint)
Who We Are
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands Liberty, Liberty Networks, Cable & Wireless, Cable & Wireless Business, BTC, FLOW, VTR, ITO, Liberty Puerto Rico, Liberty Costa Rica, Más Móvil, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region
Why Join Us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
#LI-KW1
What You'll Do
As a member of the Door to Door Sales Team you are expected to diligently, faithfully and legally solicit prospective customers in an endeavor to secure sales for BTC. The Agent must utilize their best effort to obtain business exclusively for BTC and exclusively promote the BTC's Operations.
Duties include but are not limited to the following:
Meets and/or exceeds monthly sales quotas established for Sales Agents as well as Teams
Leads a sales conversation with residential prospects and clients, with the ability to sell to a diverse subscriber base
Identifies and proposes recommendations to prospects and clients, relative to the various solutions BTC offers
Delivers scripted sales proposition during customer interactions
Fulfills customer request by responding to calls, assessing their needs and offering viable solutions
Follows through on all sales to endure that installations of products and services have been scheduled and completed
Updates knowledge by participating in training and independent studies, to ensure familiarization with all existing and new BTC products
Attends all mandatory department trainings to gain requisite knowledge of all new BTC offerings and promos
Utilizes sales skills, relationship building skills and product knowledge to guide customers to making informed decisions
Performs daily login adherence and active use of all required BTC software
Provides information about BTC products, values and rates during telephone calls and face-to-face interactions
Assists with managing electronic and linear queues to ensure that all customers are assisted in a timely manner
Participates in the department’s quality assurance initiatives
Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed calls and follow-up activities
Performs customer interactions with a high degree of professionalism, courtesy and integrity
Participates in cross-functional rotations within Door to Door Sales and executes support duties
Performs any other Door to Door Sales related task as assigned by management