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Teledyne Field Service/Support Engineer in West Lafayette, Indiana

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

About Teledyne FLIR Defense

Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams.

We're looking for passionate innovators eager to shape the future of the Defense industry. If you’re mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities.

#TeledyneFLIRDefenseJobs

Job Summary:

The Field Service Engineer will troubleshoot, repair, and perform preventative maintenance (including installation and training) on Teledyne FLIR chemical and biological detection instruments in house and/or at customer sites.

Primary Duties & Responsibilities:

  • Become knowledgeable of Teledyne FLIR gas chromatography–mass spectrometry and biological detection products and services.

  • Perform installation of Teledyne FLIR hardware and software in the field.

  • Provide training on the use of product hardware and software both in house and in the field.

  • Troubleshoot and repair GC/MS and Bio instruments both in house and in the field.

  • Manage and resolve customer concerns in a professional, pleasant, and responsive manner.

  • Document appropriate questions, techniques, and solutions in the product knowledge base (JIRA program or formal documentation)

  • Travel is expected (both domestic and international) to be at least 25%

  • Participate in ongoing internal training programs.

Job Qualifications:

  • Background must include:

  • ASEET and 2 years of relevant work experience; or

  • BSEET degree and one year of relevant work experience; or

  • BS degree in a science discipline and 1 or more years work experience with GC/MS instruments.

  • Experience required in the assembly and/or repair of:

  • Surface mount components

  • Printed circuit boards from engineering drawings

  • Cable assemblies and harnesses from engineering drawings

  • Vacuum lines and tubing

  • Complex electro-mechanical instruments

  • Ability to read and understand electrical schematics and mechanical assembly drawings

  • Excellent analytical and problem-solving skills

  • Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)

  • Ability to effectively communicate and interact with team members and customers.

Other Qualification:

  • Prior experience with Mass Spectrometers (FLIR or competitor) would be a plus.

  • Prior military experience would be a plus.

  • Ability to travel (both domestic and international) expectation is 25%.

  • Ability to lift up to 50 lbs.

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

#FLIR

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​

You may not realize it, but Teledyne enables many of the products and services you use every day .

Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

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